Help Desk

We’re happy to help!

MRED’s award-winning Help Desk was named one of the Top Contact Centers in North America for the ninth straight year in 2018. No matter the issue, you’re just a quick click or call away from a friendly, experienced, and knowledgeable customer service representative located right here in Illinois.

Hours of operation:
Monday-Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 3:00 PM
Sundays and most holidays: 10:00 AM – 2:00 PM On Call Emergency Hours